March was a travel month. Phoenix for three days. Dallas for three days. Back-to-back franchisor meetings, industry events, and a lot of time in airport lounges thinking. The franchisor visits were energizing. I got to go deep with brands on how they differentiate, how they support their owners, ...

It's been a weird snow season here in the Pacific Northwest. Lots of precipitation, but not cold enough. The resorts have been struggling. Last week we finally got a few days of epic conditions. My daughter Pia (home from college) and I were stoked. First run of the season. We left the house at ...