March was a travel month. Phoenix for three days. Dallas for three days. Back-to-back franchisor meetings, industry events, and a lot of time in airport lounges thinking. The franchisor visits were energizing. I got to go deep with brands on how they differentiate, how they support their owners, ...

Happy March! New season, new beginnings. I'm excited to announce that I'm launching my first live cohort of Scale to Exit™: The HiPer8™ Guide to a Self-Running Franchise in two weeks. It's a 6-week course with 12 months of implementation support for existing franchise owners who want to grow thei...

It's been a weird snow season here in the Pacific Northwest. Lots of precipitation, but not cold enough. The resorts have been struggling. Last week we finally got a few days of epic conditions. My daughter Pia (home from college) and I were stoked. First run of the season. We left the house at ...

Happy New Year! Hope you had a great holiday season. I just got back from 10 days in Japan with my family. We visited Tokyo and Kyoto- they were both fantastic. If you've ever thought about visiting, I'd highly recommend it. _*]:min-w-0"> Now that we're a couple days into January, are you feeli...

Greetings! I hope you had a great Thanksgiving. I spent mine with family in Seattle, eating way too much lumpia and enjoyed having Pia (older daughter) back home from college. December's here. I've been thinking a lot about the decisions people make (or don't make) as the year winds down. A few ...